Terms and conditions

Learn with NALA terms and conditions effective from December 2021

Introduction

On this page we explain:

• Language we use in these terms and conditions
• What you are agreeing to by using this website
• The terms and conditions in detail

Watch this video for an explanation of these terms and conditions.

Language we use in these terms and conditions

The terms ‘NALA’ or ‘us’ or ‘we’ refer to the owner of the website.

Our registered office is:

Sandford Lodge Sandford Close Ranelagh Dublin 6 Ireland D06 YF65

The term ‘you’ refers to the user or viewer of our website.

The term ‘the website’ refers to the Learn with NALA websites: learnwithnala.ie and learn.nala.ie.

What you are agreeing to by using this website

If you continue to browse and use this website, you are agreeing to follow the terms and conditions. These terms and conditions along with the privacy policy govern NALA’s relationship with you regarding this website.

If you disagree with any part of these terms and conditions, please do not use our website.

The terms and conditions in detail

When you use this website, you agree to the following terms:

1. The content of the pages of this website is for your general information and use only. We can change the information at any time and we don’t have to let you know what has changed

2. We, and any third parties we work with, do not provide any warranty or guarantee about the website’s information or materials and its:
   • accuracy
   • timeliness
   • performance
   • completeness
   • suitability for any purpose.
   You acknowledge that any information and materials may contain inaccuracies or errors, and we are not responsible for any inaccuracies or errors.

3. Your use of any information or materials on this website is at your own risk, for which we are not responsible. It is your responsibility to ensure that any products, services or information available through this website meet your requirements.

4. This website contains material which is owned by us or licensed to us. This includes:
   • the design
   • layout
   • appearance
   • graphics and so on
   You may not reproduce anything from the website unless you follow the copyright notice, which is part of these terms and conditions.

5. We acknowledge every trademark on this website which is not our property or licensed to us.

6. If you use this website in an unauthorised way, you may face a claim for damages and/or be charged with a crime.

7. This website may also include links to other websites. We provide these links to help you find further information. We do not endorse these linked website(s) and have no responsibility for their content.

8. Your use of this website and any dispute that arises is under the laws of the Republic of Ireland.

9. For all courses, you must complete assessment tasks by yourself. This includes all assessment work in the ‘What do I already know?’ and ‘End Test’ sections as well as portfolio submissions. You cannot be helped by someone else to complete these and someone else cannot do the assessment for you.

1. You are based in Ireland.

2. You enter correct information in your registration form.

3. You are 16 or over.

4. You meet the below entry requirements for our online courses:
   • For all courses, you should be able to:
     • Use a desktop computer / tablet / laptop / smartphone on your own.
     • Get on the internet and navigate to a website on your own.
     • Log in to a website on your own.
   • For Level 1 courses, there are no further entry requirements.
   • For Level 2 courses, you should have a Level 1 Certificate or equivalent qualifications and/or relevant life skills and work experience.
   • For Preparing for Level 3 courses, you should have a Level 2 Certificate or equivalent qualifications and/or relevant life skills and work experience.
   • For Level 3 courses, you should have a Level 2 Certificate or equivalent qualifications and/or relevant life skills and work experience.
   • For professional development courses, you should have completed your Leaving Certificate/ a Level 5 Certificate or equivalent or have relevant life skills and work experience.

5. You agree to receipt of automatic email notifications based on your activity on Learn with NALA. This will include, but is not limited to, notifications offering you support if you have been inactive, notifications about your progress in a course, notifications about completing assessment and notifications requesting your feedback.

6. You agree to receipt of follow up phone calls, emails and texts from our support team. This will include, but is not limited to, information on your course progress and assessment requirements, requests for personal data verification, offers of additional support and resources and requests to take part in research.

7. You follow the rules and code of conduct as set out in the learner charter.