NALA - FAQs Template

Welcome to our new look Learn with NALA website. It works the same as the old site but if you need any help call us on 1800 20 20 65. Please tell us if you notice anything not working here

Frequently asked questions

What are my learning options?

We have designed our online platform specifically for adult learners and you are free to use it whatever way you wish.

  • You can learn on your own and know that we are there to help if you need it.
  • You can learn through your local centre with support from your tutor / personal assistant or carer.
  • You can learn with support from a NALA tutor over the phone.
  • You can use it to quickly get qualification for what you already know through our Recognition of Prior Learning feature.

How can I register for a course?

How do I get started with my course?

Watch this video to learn how to get started after you have registered for a course.

What types of learning activities are on the courses?

How do I sign up for another course?

If you want to sign up for more courses, simply:

  • Go back to our main website:
  • Click ‘Register’ for the course you want to sign up for.

Watch this video on how to sign up for more courses

What is Recognition of Prior Learning?

Recognition of Prior Learning (RPL) means if you can show you already have knowledge or skills in a subject area, you don’t have to complete the full course to get an award. Just click on ‘What do I already know’.

The ‘What do I already know’ section on each level 2 and level 3 course checks what you already know in the subject. It allows you to skip parts of the course if you already have the skills and knowledge.

You will have to complete a number of tasks. If you get them all correct, you show that you already have the skills and knowledge needed to complete this course. Then you can skip parts of the course and go straight to the ‘End Test’.

Watch this video to learn how to use Recognition of Prior Learning

How do I get a QQI award?

All of our level 2 and 3 courses are accredited by Quality and Qualifications Ireland (QQI), the national qualifications awarding body in Ireland.

You have the option of getting a Quality and Qualifications Ireland award in all of our level 2 and level 3 courses. You can get an award for your learning on these courses in one of two ways:

  • Complete all of the course content and get all of the questions in the 'End test' correct.
  • Skip some or all of the course content by getting questions correct in the 'What do I already know' section and get all of the questions correct in the 'End test'.

For some courses, there will also be portfolio work to complete. Our tutors will review your submissions and get back to you with feedback.

How do I get help from a NALA tutor?

If you have any questions or are having difficulties, we are here to help:

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